Questions, answered

Everything you wanted to ask.

Straight answers about storage units and containers — pricing, payment, access, security and sizing. Can't find it here? Give us a ring or text.

Getting started

3 questions
  • Pick your size on the sizes & prices page and set it up online in about two minutes.
  • You'll be redirected to another website, Storables — that's the storage software we use. It's where you choose your exact unit and securely enter your payment details and ID.
  • 8×10 — a one-bedroom's worth of goods or a workshop of tools.
  • 8×20 — a typical 1-car garage.
  • 8×40 — a two-car garage, or large equipment.

Not sure? Text us a picture and we'll help you pick.

Easy.

  • Rent your first unit online, then give us a quick call or text and we'll add any extra units to your account in 30 seconds or less.
  • Our online checkout isn't built to put two units under one account on its own, so a quick call is the fastest way to do it.

Pricing & payment

5 questions
  • A flat monthly rate plus GST, with no deposit and no admin or hidden fees. The price you see is the price you pay.
  • Month-to-month, so there are no long-term commitments.
  • Paying by credit card adds a one-time 3% onboarding fee when you set up a new unit. It's charged once per signup, so adding more units later won't be charged that fee again.

See current sizes & prices →

Yes, in two ways.

  • Refer a friend. If someone you send our way sets up a unit, we'll take care of you. Just make sure they mention your name when they sign up.
  • Pay ahead. Prepay a longer term — three months or more — and we'll bring the rate down.

Worth knowing either way: on a per-square-foot basis, our rates are among the lowest in Lloydminster. Even before any discount, you're getting a lot of space for the money.

  • At our Highway 16 yard we can only accept credit cards — American Express, Mastercard and VISA.
  • If debit is what works for you, we can still get you storage: we can accommodate you at our Blackfoot yard instead.
  • Give us a call or text and we’ll sort out the details.

Call (780) 808-6247 or send us a text

It's emailed to you automatically, once two things are done:

  • Your rental agreement is signed, and
  • Your payment goes through on your card.

The email usually lands within a few minutes. If you don't see it, check your junk or spam folder before you call — that's where it hides nine times out of ten.

Forgot your code later on? Sign in with the Tenant login and you can view it anytime. Or just call or text us and we'll look it up for you.

No.

  • Every unit is month-to-month.
  • Stay as long as you need and cancel anytime with simple notice, with no annual lease to sign.

Your unit & the yard

10 questions

Yes.

  • Wind- and water-tight, secure, and ventilated, ideal for furniture, equipment, and vehicles.
  • Ground-level steel containers (not climate-controlled), so pack accordingly for anything sensitive to temperature swings.
  • For everyday household goods, tools, and gear, they stay dry and protected year-round.

Why steel containers beat a traditional storage yard →

It looks tricky the first time and takes about ten seconds once you've done it. The one rule to remember: the right door always opens first and closes last, because it overlaps the left one.

Opening

  • Start with the right-hand door as you face the container.
  • Flip up the small retainer latch (the little keeper that clips over each handle and holds it flat against the door).
  • Take the handle and rotate it outward, toward your body. That spins the vertical locking bars and pulls the cams out of the keepers at the top and bottom.
  • Swing the door open. Then repeat the exact same steps on the left door.

Closing

  • Same steps in reverse order — left door first, right door last, so the overlap seals properly.
  • Push the door flush, then rotate the handle back until the cams drop fully into the keepers top and bottom. It should feel like it seats with a solid stop, not a spongy one.
  • Flip the retainer latch back down over each handle. If a handle won't sit flat, the cams aren't fully seated — open it and try again rather than forcing it.

In the cold: handles stiffen up and seals can freeze to the frame in a Lloydminster winter. Lean your shoulder into the door to take the pressure off the bars while you turn the handle, and don't yank on it — a frozen seal will let go with steady pressure.

First time out and it's not cooperating? Call or text us — we'll come out and walk you through it. No trouble at all.

There are two good spots, and either works well:

  • Through the latches on the door handle, or
  • Under the small steel lockbox that overlaps both doors — this one shields the lock from the weather, so it's our preference in winter.

One thing that matters more than people expect: point the lock downward, so the keyhole faces the ground. An upward-facing keyhole collects grit, rain and snowmelt, and a bit of moisture in the mechanism is all it takes to freeze a lock solid on a cold morning. Facing it down keeps it dry and keeps you from standing in the yard with a seized lock.

Don't have a lock yet? See buying a lock from us below. Stuck with a frozen or jammed lock? Give us a call and we'll come out and help.

Your unit number has two parts — a row letter and a container number. Once you know that, it's straightforward.

  • Find your row. Rows are lettered A through H, plus J. (There's no Row I — it gets skipped so nobody mistakes it for a 1.)
  • Read your unit number. If yours is E 1022575, the E is your row and 1022575 is your container.
  • Walk down that row and check the numbers on the containers as you go.
  • Ignore the four letters at the front. Every container has a longer code stencilled on it, and the letters at the start are the original shipping line's prefix — they have nothing to do with us. You're only matching the digits.
  • When the digits match the number on your agreement, that's your unit.

Still can't spot it? Call us from where you're standing and we'll talk you right to it.

As a rule we don't ask what's in your unit and we're not going through it — what you store is your business. Two things are worth raising up front, though.

  • Flammables and fuel — we'd rather you didn't. This is really about loose fuel: jerry cans, gas cans, propane cylinders, drums, solvents and the like. If it's genuinely necessary for what you do, call us first and we can usually work something out that's safe for you and for the units either side of you.
    • This doesn't mean the fuel already sitting in the tank of a lawn mower, snowmobile, dirt bike, ATV or other recreational vehicle — that's completely fine, and it's what most of our units hold over winter anyway. See storing recreational vehicles just below for how to put one away properly.
  • Firearms — we'd ask you to keep those at home. Under the recent changes to federal firearms legislation, if a unit ever went delinquent and ended up at auction, the contents could pass to someone who isn't licensed to hold them. That's a situation nobody wants to be in, so we'd rather avoid it entirely.

Not sure whether something's a problem? Call or text us — we'd far rather have a quick chat than have you guess.

Absolutely — it's one of the most common things our units hold, especially over winter. Drive-up access and ground-level doors mean you can ride or trailer it straight in, no ramps into a building and no tight corners.

Two things worth doing before you shut the door on it for the season:

  • Take the battery home with you. Batteries lose charge sitting in the cold, and a flat one is the classic reason a sled or quad won't fire up in spring. Keep it somewhere warm on a trickle charger and you'll be riding the day you come back for it, instead of hunting down a boost.
  • Leave as little fuel in it as you reasonably can. This isn't a flammability thing — it's about moisture. Any water that works its way into the fuel can freeze in the lines over a Lloydminster winter, and you'll be chasing a fuel-line blockage come spring rather than a simple no-start.

If you're putting it away for a full season, a splash of fuel stabiliser in whatever's left in the tank is cheap insurance against the fuel going stale on you.

Not sure which size fits your machine and a bit of gear alongside it? Call or text us a picture and we'll tell you what you need — or check what size unit do I need.

  • Gated and fully fenced with controlled entry.
  • Monitored by 24/7 surveillance and well-lit at night.
  • Each unit is individually locked with your own lock and key.
  • Drive-up access from 7am to 10pm, 7 days a week.
  • Your unit is secured with your own lock.
  • Need to reach a person? Call or text anytime and a local team member answers.

Yes.

  • We can build custom shelving into your unit for a small extra monthly fee — handy for keeping things organized and up off the floor.
  • Or bring your own shelving and set it up however you like. No problem either way.

Just ask when you set up, or give us a call and we'll sort it out.

Yes — we keep sturdy locks on hand.

  • There's a one-time fee for the lock. Just ask when you set up, or call or text, and we'll leave one inside your unit ready for your arrival.
  • We don't keep a spare key. Once it's yours, it's yours — every key to that lock goes to you and we hold nothing back. Nobody at Reyko can open your unit.

Prefer to bring your own lock? Go right ahead. Either way, see how to lock your container for where it goes and why it should face down.

No match for that one.

We'd still rather answer it than have you guess. Call or text and a local person will get back to you.

Still got a question?

Call or text and a local person answers — no phone tree, no ticket number.

See sizes & prices